What you will be doing

Assisting with the handling of P&I and Non-P&I matters including drafting, liaising, maintaining, filing and administration, thereby supporting our strategic vision of being a world leading marine insurance group, providing the highest quality of cost-effective service.

Key responsibilities will include:

• Handling a variety of claims, for owners (and Members, as relevant) in accordance with the club’s policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner.
• Managing relationships with Members / Assureds and brokers, ensuring they receive the highest levels of service.
• Close collaboration with claims and underwriting colleagues working within the Sector, as well as Loss Prevention.
• Preparing agendas, reports, and informing the Sector of any significant developments, as required by functional or Sector management.
• Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required.
• Supporting the Sector to build and maintain a high-performing and inclusive team environment,  while collaborating with our enabling functions.
• Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures.

Your profile

Essential Skills/Qualifications/Experience
 

• Basic knowledge of shipping terms and common ship operations.
• IT literate with a good working knowledge of MS Office and adaptability.
• Efficient & effective administration skills, demonstrating attention to detail
• Strong planning and organisational skills with the ability to cope with demanding workloads.
• Self-motivated, proactive and assist as required.
• Good interpersonal skills always appropriate to cultural diversity and with the ability to communicate both verbally and in writing.
• Flexible with availability to be able to service needs of clients and geographical sector colleagues.

 
Preferred Skills/Qualifications/Experience
 

• Basic knowledge and experience in dealing with Claims matters.
• Basic understanding of P&I Rules.
• Legal (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry.

What we can offer you